How to book
To secure a booking, please send the required deposit (listed next to each tour description) to the Inscape office using the booking form provided. Final payments are due eight weeks prior to each tour.

Price
Inscape offers different prices for members and non-members, as shown next to each tour. 

Study days and courses in Britain:
The price covers tuition, study packs, entrance fees and travel by coach where a coach is offered.

Study Tours in the UK:
The price is per person sharing a double room and includes private coach for excursions, public transport as specified, accommodation with private facilities, all breakfasts, tuition, all entrance fees, study packs, gratuities and VAT. Each tour description states how many evening meals are included: house wine is always included with group dinners except where specifically excluded. Not included are lunches unless otherwise stated, drinks other than those included with dinner, or holiday insurance.

Study Tours Abroad:

The price is per person sharing a double room and includes a return flight or Eurostar journey, private coach for excursions, public transport as specified, accommodation with private facilities, all breakfasts, tuition, all entrance fees, study packs, gratuities and VAT. Each tour description states how many evening meals are included: house wine is always included with group dinners except where specifically excluded. Not included are lunches unless otherwise stated, drinks other than those included with dinner, or holiday insurance.

If you prefer to make your own travel or accommodation arrangements, Inscape will gladly provide quote without flight or accommodation on each tour.

Independent Traveller:

The price is per person and includes public transport within the city, travel by private coach for excursions outside the city, tuition, all entrance fees, study packs, gratuities and VAT. The price does not include transport to and from the tour destination, accommodation, meals, drinks, or holiday insurance.

Surcharges
Inscape has so far avoided imposing surcharges on its study tours and will endeavour to maintain that policy. Inscape may be obliged, however, to make a surcharge on any foreign tour price in the event of an abnormal increase in the cost of its supplies. For your benefit, Inscape will absorb the first 2% of any such increase in the tour price. Only amounts in excess of this 2% will be surcharged. If the surcharge amounts to an increase of more than 10% of the tour price, you will be entitled to cancel and obtain a full refund (less any insurance premium paid to us) within 14 days of the date printed on the surcharge invoice. Any surcharges will be made before your final payment is due. Inscape will absorb any increases after the surcharge invoice or within nine weeks of the tour departure. The foreign tours have been costed at the following rates: One Pound Sterling = One Euro and 1.55 US Dollars; except for Andalucía which has been costed at One Pound Sterling = 1.15 euros and Morocco which has been costed at One Pound Sterling = 12.5 Moroccan Dirham.

Insurance
Insurance (against having to cancel your booking or against sustaining loss or damage during the tour) is obligatory on all study tours abroad and advisable on other tours. Milsom Howard insurance brokers (www.milsomhoward.com; 

tel: 01895 234 919) are familiar with our business and will be able to advise you as to the most suitable insurance policy for your requirements. Please mention Inscape when purchasing your policy. 

Limit of liability
Inscape accepts full responsibility for the correct description of services offered in its programmes and for supplying those services to a reasonable standard. These responsibilities are limited by international conventions governing carriage by air and sea, and are excluded entirely for loss or damage caused by war, terrorist activities, riots, strikes, natural disasters or other force majeure causes. Loss caused by sickness, theft and loss of baggage can be mitigated through your insurance, subject to the terms and conditions of the policy and the standard terms of the claims procedure being met.

Alterations and cancellations
By us: While every care is taken to ensure that the programme will be run as advertised, we reserve the right to alter the details of any study tour (travel times, hotels, itineraries, tutor) should unforeseen circumstances make this necessary; we will always endeavour to make the substitution of equal value and will not issue any refunds. We also reserve the right to cancel any tour which has fewer than ten bookings, though we will endeavour to run tours on low numbers whenever possible. If a tour is cancelled because of low numbers, you will be informed as soon as possible and will receive a full refund. If a tour is cancelled because of war, terrorist activities, riots, strikes, natural disasters or other force majeure causes, we will make such refunds as are possible after moneys committed in advance of the tour have been taken into account.

By you: Should you cancel a booking, if we can resell your ticket we shall refund you, less a small administration charge. Otherwise, the following portions of the full amount due will be charged, depending on when you cancel:

Study tours in the UK and abroad

- Prior to the final payment date: deposit only

- Final payment date to 28 days before the tour: 60%
- 7 to 27 days before the tour: 75%

- 1 to 6 days before the tour: 100%
Deposits are non-refundable.

For study days and courses in the UK, the following applies:

- More than 4 weeks’ notice: full refund minus a small charge
- Between 2 and 4 weeks’ notice: half price refund minus a small charge

- Less than 2 weeks’ notice: no refund.
N.B. We do not offer refunds for days missed on a course in Britain.

Caveat
Inscape reserves unconditionally and without giving reasons the right to refuse membership, or the acceptance on any study tour, to any person who, in the opinion of any Inscape representative, is likely to cause distress or annoyance to other participants. This right extends to terminating the participation of any such person in any study tour without giving compensation.

Physical Infirmity

If you do not inform us WHEN YOU BOOK of the full extent and nature of any physical infirmity from which you may suffer, you may incur additional charges to reflect any increases in our costs due to provision of additional support services. If, in our view, the tour is inappropriate for you in light of your physical disabilities we reserve the right to refuse your admission to the study tour before it begins, as it begins, or at any point thereafter without compensation.

Travel to final destination

Our tours abroad have no health formalities or visa requirements. You are required only to have a full, ten-year British passport (which should be valid for six months after the end of the tour) to present at immigration. We travel in economy class on scheduled airlines to the airport(s) specified next to each tour description. Specific flight details will be sent to you as soon as they are known. If changes in specified destinations, airlines or aircraft type occur, you will be entitled to cancel your booking without financial penalty within 14 days of notification. 

ATOL
Inscape study tours with flights are ATOL protected, since we hold an Air Travel Organiser’s Licence granted by the Civil Aviation Authority. Our ATOL number is 3219. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information, visit the ATOL website at www.atol.org.uk

AITO
Inscape is a member of the Association of Independent Tour Operators. The Association represents Britain’s leading independent tour operators and encourages high standards of quality and service. Inscape abides by the Association’s Code of Conduct and adheres to the AITO Quality Charter, which can be viewed at www.aito.co.uk. Visit www.aito.co.uk to find out more about the Association or call 020 8744 9280.

TOPP
In compliance with the UK Package Travel, Package Holidays and Package Tours Regulations 1992 an insurance policy has been arranged with Travel & General Insurance Company plc, authorised and regulated by the Financial Services Authority, to protect customers’ prepayments in the unlikely event of our financial failure and paid in respect of:

• non-flight inclusive packages commencing and returning to the UK

• the ground handling aspects of packages where the customer is responsible for arranging travel to the destination offered in this brochure (subject to the terms of the insurance policy), for:

• a refund of such prepayments if customers have not yet travelled, or

• making arrangements to enable the holiday to continue if customers have already travelled, or  repatriation of customers to the UK or their home country as may be applicable.

Customers’ prepayments are protected by a topp policy. In the unlikely event of financial failure please contact the claims helpline on 0870 0137 965. A copy of the policy is available on request.

Independent Travellers

If you would like help making your flight reservations, or any other help with your journey, we would recommend Flight Centre. They will find the best, and often the cheapest, flight for you. You should contact their London Bridge branch at Hay’s Galleria on 020 7403 0544, introducing yourself as an Inscape client.